Shipping We offer shipping worldwide. Shipping times may vary depending on your location and the shipping method chosen at checkout. Estimated delivery times will be provided during checkout.

Order Processing Orders are processed within 5 to 6 business days. You will receive a confirmation email once your order has been shipped, including tracking information.

Shipping Methods We provide various shipping options to suit your needs. The available shipping methods will be displayed at checkout, and you can choose the one that best fits your requirements.

Shipping Rates Shipping rates are calculated at checkout based on your location and the shipping method chosen. The total shipping cost will be displayed before you complete your purchase.

Delivery Times Delivery times depend on your location and the shipping method selected. Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs delays or unforeseen shipping disruptions.

International Shipping For international orders, please be aware that additional customs fees or import duties may apply. These charges are the responsibility of the recipient and are not included in the shipping cost.

Order Tracking Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order  Here.

Delivery Issues If you experience any issues with your delivery, please contact our customer service team at support@lushaurora.com. We will assist you in resolving any problems and ensuring your order reaches you as quickly as possible.

Changes to Shipping Address If you need to change your shipping address after placing an order, please contact us immediately at support@lushaurora.com. We will do our best to accommodate your request, but please note that changes cannot be made once the order has been processed and shipped.

Lost or Damaged Packages In the unlikely event that your package is lost or damaged during transit, please contact us at support@lushaurora.com. We will work with the carrier to investigate the issue and ensure a satisfactory resolution.

Contact Us If you have any questions about our delivery and shipping policy, please contact us at support@lushaurora.com. We are here to help and ensure you have a smooth shopping experience with Lush Aurora.